Support and contact
Help with tickets, payments and your account
Contact us
If your question is about an order, include your order ID and the email address you booked with. The order ID is in your confirmation email.
- WhatsApp+968 91983438
- Emailsupport@breeztickets.com
- Phone+968 91983438Sun - Thu 8:00 - 17:00
- LocationMuscat, Sultanate of Oman
Common questions
Where are my tickets?
With an account, open the Tickets tab in the Breez Tickets app, or sign in on the website and go to My tickets. If you checked out without an account, your tickets are attached as a PDF to your confirmation email.
I paid but didn't get a confirmation
Check the spam folder of the email address you used at checkout. If it isn't there, contact us with that address before you pay again.
I forgot my password
Use Forgot password on the sign-in page and we'll email you a link to set a new one.
Can I get a refund?
Tickets are non-refundable unless an event is cancelled or changes significantly. Our terms list which changes qualify, how long you have to ask, and any fees.
How do I delete my account?
Email us from the address on your account and ask us to delete it. You can read how we handle your data in our privacy policy.